After-sales service commitment
The following commitment is superior to Aliexpress
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We have dozens of multiple online shops and entity companies, Always, we are devoting ourselves to provide the lowest price to our customers, meanwhile, we lay more emphasis on offering the best products and service. Hope our professional team can give you a pleasant and satisfying shopping experience.
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Quality problems within 7 days after arriving(incorrect use excluded)
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1.Upon items being returned
seller's commitments
Buyer choose to send the condemned items, after seller receive the items returned and make sure that it is the quality problem, the defective item will be refunded or exchanged as buyer requested.Seller will pay the postage as well, Return shipping fee reimbursement is 1- 35% of the defective item's price up to a maximum of $40.
Buyer should offer :
(1) return for exchange
.photos of the shipping receipt (the return shipping fee reimbursement will be processed according to the receipt)
.products that need return for exchange
(2) return for refund
.photos of the shipping receipt(the return shipping fee reimbursement will be processed according to the receipt)
.original package
.all the products in the package
2.Buyer unwill to return items
seller's commitments
seller can afford 1- 35% of the defective part's price up to a maximum of $20 as compensation (depend on the extent of damage)
buyer should offer
certificate to prove the problem,such as :
.photos or video of our original package
.photos or video of the defective products
.The photos, video or screenshot showing the mal-function of the defective item(s)
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About RC helicopter RTF
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seller's commitments
these products are special and vulnerable on the fly,If only it is not badly damaged (Not be crashed or worn down) , seller can accept return for exchange or refund within 7 days
Seller will afford the postage for resending
buyer should offer
.buyer should cover the return shipping cost
.provide photos or video as evidence
.send the original package and all the parts in the parcel to seller
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Problems caused by buyer's incorrect usage
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seller's commitments
seller can offer maintainance for free
buyer should offer
.buyer can just cover the cost for the replaced parts
.buyer cover the shipping cost both ways
.buyer cover the customs duties and other fees (if necessary)
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Return For Unsatisfied Products
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seller's commitments
If buyer is unsatisfied with the product,seller can accept return within 7 days of receipt for a full refund or an exchange
buyer should offer
.buyer cover shipping cost both ways
.buyer cover customs duties and other fees (if necessary)
.buyer should make sure that the items sent back is in the original package, and the merchandise is in the same condition as it was on arrival.
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customs duties
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seller's commitments
Paying tax is every good citizen's obligation, as the customs duty policies are different in different countries, seller can not guarantee for 100% free tax,some of the parcels might be held by customs for casual inspection and the customs may ask for tax.
Taxes and charges are not included in the item price or shipping charges. These charges are the buyer's responsibility. Seller does not take responsibility for the tax and cannot accept negative/neutral feedback or dispute for this reason,
buyer should offer
Please check with your country's customs office to determine what these additional costs will be before bidding or buying.
buyer should offer
buyer can leave a message to tell seller something about the description of the content and product value seller can declare to the customs, so buyer can have the parcels pass the customs quickly and pay proper tax if necessary.
If there is any problem with customs clearance,pleace contact the seller for help as soon as possible.
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Shipping method
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seller's commitments
Normally,parcels will be shipped by registered post.
if Gross weight >2kg, size > 90CM, send with 2 parcels/ parcels will be shipped by EMS or others express delivery without special notice.
buyer should offer
Buyer should contact seller before shipping if there is any special requests
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combine shipping
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seller's commitments
If several orders are for the same buyer and to the same shipping address,seller will ship them together
buyer should offer
Buyer should contact seller before shipping if there is any special requests
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shipping time
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seller's commitments
1.The shipping time is 20-40 days by registered post.
2.If shipped by EMS or other express delivery,the shipping time is 5-15days.
3.During the rush season (such as Christmas,Chinese Spring Festival and other important Festivals) and holidays (including unforeseen delays) the warranty period will be extended, we need your understanding, thank you.
buyer should offer
If buyer still cannot receive parcel after 40 days, please feel free to contact the seller to find a solution together, please believe that communication is always the best way to solve problems,you won't be disappointed, thank you.
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Dear buyer, Thank you for your support and cooperate all the time. We are devoting ourselves to offer the best products and service,if you are satisfied with our products or service,please leave us a positive feedback.Your support and trust is extremely important to us,thank you!
Notice:
The commitment above is just for situation that buyer does not report problem to alibaba/aliexpress ( does not open dispute or leave negative or netural feedback ). if buyer escalate the dispute,we will have to solve it according to the rules of alibaba/aliexpress.Thanks for your understanding!
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Tarot ZYX-S2 Flybarless 3-Axle Gyro System ZYX-S V2 ZYX23 For Trex 450 500 550 600 700 3G FBL RC Helicopter
TAROT ZYX-S2 is the newly developed precision three-Axle gyro, using new MEMS angular rate sensor and 32-bit microprocessor, new control algorithms and computer setup software, greatly enhance the spin stability , vibration resistance and flight performance. Suitable for all 200-800 size fuel or electric helicopters. Built-in supply voltage detection function, to ensure flight safety. Providing free firmware upgrade. Setup process is very easy, the whole process only takes 3 minutes
Specification:
Dimensions: 37.2mm*25.2mm*13mm
Weight: 9.8g
Operating voltage: DC 3.5V-9V
Operating current drain: 40mA
Operating temperature:-15~65
Maximal angular rate: 2000 degreessec
Tail servo compatibility: 1.52ms analog servo, 1.52ms digital servo, 760us
digital servo, 960us digital servo
Swash plate servo compatibility: 1.52ms analog servo, 1.52ms digital servo
Receiver compatibility: Conventional receiver, S-BUS, DSMJ, DSM2, will
support more by firmware upgrade
Supporting firmware upgrade,Supporting Multi-Blade Rotor Head
Package includes:
1. ZYX-S2 Axle Gyroscope x 1
2. Signal Lines x 3
3. Sticker shock gyroscope x 5
4. USB data cable x 1
1The shipment is free shipping via CPAM.
2Instruction:the weight and size we marked in the package details is not the actual weight and size of the goods, if you need to know the actual weight and size, you just need to contact us.
3 Delivery time:
1) Transportation developed countries is about 7-45 days
2) Remote countries is about 2-8 weeks
4 If buyer want to use more faster shipping method, like DHL etc, please communicate with us about the increase shipping.
5 Instruction:The shipping time is depends on the buyer's customs clearance time or Force Majeure. If buyer does not receive the goods in a long time, we hope buyer can contact your customs or local post office, in order to get goods soon.
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Country
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Delivery Time
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Working days (not including holidays)
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6-10
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11-15
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16-20
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21-25
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26-30
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31-40
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Working days+ Saturday+sunday
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8-14
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15-21
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22-28
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29-35
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36-42
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43-56
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USA, UK Australia France Germany Canada Spain
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Rate(time arrived)
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9.9%
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43.2%
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34.1%
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11.4%
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1.4%
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0.00%
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Italy,Brazil Other Country
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Rate(time arrived)
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0.00%
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10.2%
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18.2%
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32.3%
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35.8%
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3.50%
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Russian Federation
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Rate(time arrived)
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1.00%
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5.2%
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18.2%
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20.3%
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40.8%
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15.5%
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If you have no patience to wait for so long,please buy the item in your own country or pay more money for quickly shipment!
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After the seller perform of these commitments,the buyer have the obligation to leave the seller a positive feedback!
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